logo AyiConnect Staff, Jun 15, 2019
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Families: Don’t Let a Misunderstanding Get in the Way of a Good Caregiver

Choosing the right саrе for your loved one will provide tremendous relief to you and your family, whether it is for child care, senior care, or home care. You will spend some time searching for the right person. Once you decide on a caregiver, we often recommend a trial period to assess if she/he is aligned with your family’s care philosophy.

There will be times when you and the caregiver may not see eye to eye on a topic. Some families regret the decision to jump the gun and let go of a good caregiver due to a misunderstanding.

The key to a good working relationship is open communication. It also comes down to trust.

Of course, there will be situations that warrant immediate termination, such as the caregiver abusing the child or the elder. When you are in a circumstance where a caregiver is not doing something correctly or has a different caring philosophy, use the tips below to avoid a wrong decision:

Firstly, learn the whys.

When something doesn't feel right, or you see something is being done incorrectly, you should ask why things are being done a certain way. Use a tone that does not come across as aggressive. Give her/him a chance to share their thoughts. Instead of rushing to a conclusion, you will gain a better understanding of the behind-the-scenes stories.

Secondly, offer a suggestion or a solution.

You can say this is our preference for how things should get done. Show her a few times if she does not understand, especially for those whose language may not be the same as yours.

Lastly, observe and assess.

Give the caregiver another chance to implement your process. A good caregiver is usually a quick learner, and she/he wants to perform well. If nothing improves over some time, it might be time to reassess if she/he is the right fit.
Misunderstandings happen. Don’t make the mistake of letting someone go over a mix-up you’ll later regret. The bottom line is that you can always resolve things with the right level of communication.

 


AyiConnect a platform to connect families with helpers who have a language specialty in addition to care. You can post a free job to engage with them directly through self service or use concierge service. For self service, you can even join in discussion. The concierge service can provide another option to ensure successful matches for busy families who don't have time to search or need language assistance. Schedule a free consultation here for our concierge service, or check us out on ayiconnection.com