This policy will also tell you how to limit AyiConnect’s use of the Personal Information that you will be providing over time and covers how AyiConnect treats your personal identifiable information that it gathers from you whenever you access the Service.
AyiConnect is the sole controller of the data that it gathers from you and it is responsible for your Personal Information.
Your use of this Service is voluntary. You agree to disclose to AyiConnect and accept that AyiConnect can obtain Personal Information about you in order to provide you with certain features of the Service. By accessing the Service, you are agreeing to disclose certain Personal Information to AyiConnect and you authorize AyiConnect to use your Personal Information pursuant to the provisions of the Agreement.
Personal Information: “Personal Information”, means any information about an individual from which that person can be identified. The information AyiConnect collects from its Users enables AyiConnect to personalize and improve the Services and at the same time, to allow its Users to set up an account with AyiConnect and a profile which can be used to have full access to the Service. In the course of using the Service, AyiConnect may request that Users enter certain Personal Information which may identify a User as a specific individual and can be used to contact or identify such User. These may include but not limited to a User’s email address, phone number, zip code, demographic date, and home address.
AyiConnect may collect, store, make use of and transfer different kinds of Personal Information about you. AyiConnect may collect personally identifiable information about you which may include but not limited to your provided full name, user name, password, apartment details, photograph or other likeness, email address, IP address, browser information, and any other information you provide in connection with your User account you create in connection with your use of the Service.
Other Information Supplied by User:
As a User of the Service, you can supply AyiConnect with various information at different point in time such as when you contact AyiConnect for customer support. At this point, AyiConnect may ask you to provide it with information about your computer or about the issue that you are trying to resolve. Such information is necessary to help AyiConnect provide relevant answers to your questions. AyiConnect may also record your request and AyiConnect’s responses for quality control purposes.
Information About the Content You Upload: you acknowledge that we may request for information about the photos, videos or any other Content you upload to the Service, including any chat rooms, forums, message boards or news groups that have been made available on the Service. You are advised and expected to exercise caution as regards the information that you disclose on the Service. Do not disclose information on the Service that might be considered confidential.
You acknowledge and agree that AyiConnect may probe or scan the images or other Content that you upload onto the Service from any third-party service (or website) or platforms for varying reasons such as fraud prevention and control, assessment of the contents posted or shared to ensure they do not violate the Agreement, and to help AyiConnect recognize Users' options, preferences, interests and activities, and to help AyiConnect provide appropriate matches between Families and Providers when necessary.
AyiConnect may gather special categories of Personal Information about you (this may include details about your ethnicity or race, philosophical or religious beliefs, political opinions, sex life, sexual orientation, trade union membership, information about your health and genetic and biometric data).
The Service uses "session cookies", which improve your user experience by storing certain information from your current visit on your computer or mobile device, such as log-in information. These enable the Service to remember your log-in session so you can move easily within the Service. These session cookies have limited functionalities and expirations, and you will be required to re-enter your log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related Personal Information.
AyiConnect will use your Personal Information to authenticate your access to the Service. AyiConnect will only disclose your Personal Information to authorized third parties in furtherance of transactions into which you elect to enter using the Service. AyiConnect neither sells nor rents your Personal Information to anyone; AyiConnect will ensure to only use your Personal Information only when the law allows.
Your Personal Information will remain solely within AyiConnect’s secure system and will not be disclosed to any of its partners, or any other third parties. AyiConnect may, however, combine your Personal Information with that of our other Users in a consolidated database from which AyiConnect may extract aggregated information, which is statistical information about its Users as a group not containing any personally identifiable information about you or any other individual User. AyiConnect may disclose the aggregated information referenced above to third parties for their use.
AyiConnect may use your Personal Information to contact you to inform you of changes to the Service, or to otherwise communicate with you about issues regarding the Service. To opt-out of all further contact initiated by AyiConnect, please email [email protected]
AyiConnect may contact you to offer you the opportunity to avail yourself of new or additional features or services, which contact may be construed as marketing. You may later opt-out of receiving marketing-related communications from AyiConnect by sending an email to: [email protected]
AyiConnect may disclose your individual Personal Information if compelled to do so by law, governmental rule or regulation, judicial process, or court order. If AyiConnect becomes involved in a merger, acquisition or other transaction involving the sale of some or all of its assets or equity, user information, including personal information collected from you through your use of the Service, could be included in the transferred assets. Should such an event occur, AyiConnect will use reasonable means to notify you, either through email and/or a prominent notice on the Service.
AyiConnect may use your Personal Information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other User of the Service. AyiConnect may make your Personal Information non-personally identifiable by either combining it with information about other Users (aggregating your Personal Information with information about other Users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant AyiConnect a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your Personal Information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data AyiConnect collects in providing the Service (the "Analytical Data"). AyiConnect is expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that AyiConnect does not sell, trade, or otherwise transfer any part of the Analytical Data that personally identifies any Users.
Your automatically collected information may be aggregated with that of our other Users in order to provide AyiConnect with important trend behavior information. The aggregated information will help AyiConnect analyze and improve the functionality and features of the Service. In addition, AyiConnect may share automatically collected information with its partners. Any automatically collected information shared with AyiConnect’s partners will not contain or be linked to any of your Personal Information.
AyiConnect may transfer its rights relating to your automatically collected information hereunder to a third party by way of merger, acquisition or asset sale.
You may, of course, decline to submit any Personal Information through the Service, in which case you may not be able to fully access and/or use the Service and/or its features. AyiConnect will retain your information for as long as your account is active. If you wish to cancel your account, please contact AyiConnect at [email protected]
To opt-out of all further contact initiated by AyiConnect, and to forestall its further use or disclosure of your Personal Information, please email [email protected]
The Personal Information that you provide to AyiConnect is stored on servers with restricted access. In addition, AyiConnect restricts access to Personal Information to its employees who need to know this information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. AS A RESULT, WHILE AyiConnect STRIVES TO PROTECT USER INFORMATION, IT CANNOT ENSURE, GUARANTY, OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO AyiConnect OR THROUGH THE USE OF THE SERVICE AND YOU ACKNOWLEDGE AND AGREE THAT YOU PROVIDE SUCH INFORMATION AND ENGAGE IN SUCH TRANSMISSIONS AT YOUR OWN RISK. ONCE AyiConnect RECEIVES A TRANSMISSION FROM YOU, AyiConnect WILL ENDEAVOR TO MAINTAIN THE SECURITY OF SUCH TRANSMISSION ON ITS SYSTEMS. YOU MAY MODIFY YOUR PERSONAL INFORMATION YOU HAVE DISCLOSED TO AyiConnect BY FOLLOWING THE APPLICABLE INSTRUCTIONS ON THE SERVICE.
AyiConnect may process your Personal Information because:
Generally, AyiConnect does not rely on consent as a legal basis for processing your Personal Information although AyiConnect will get your consent before sending third party direct marketing communications to you via email or text message or before collecting special categories of Personal Information. You have the right to withdraw consent to marketing at any time by emailing [email protected]
Purpose for which AyiConnect will use your Personal Information: AyiConnect has set out below, in a table format, a description of all the ways it plans to use your Personal Information, and which of the legal bases AyiConnect relies on to do so. AyiConnect has also identified what its legitimate interests are where appropriate. Note that AyiConnect may process your Personal Information for more than one lawful ground depending on the specific purpose for which it is using your data. Please contact AyiConnect if you need details about the specific legal ground it is relying on to process your Personal Information where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new User on the Service||Identifying data; contact information; financial information; transactional correspondence||Performance of a contract with you; Necessary for AyiConnect’s legitimate interests (to recover payment)|
|To process and complete your service request||Identifying data; contact information; financial information; transactional correspondence; marketing correspondence||Performance of a contract with you; Necessary for AyiConnect’s legitimate interests (to recover payments; direct marketing)|
|To manage AyiConnect’s relationship with you, including asking you to leave a review||Identifying data; contact information; marketing correspondence||Performance of a contract with you; Necessary for AyiConnect’s legitimate interests (to keep its records updated; direct marketing)|
|To administer and protect AyiConnect’s business and the Service (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||Identifying data; contact information; usage data; aggregate data||Necessary for AyiConnect’s legitimate interests (for running its business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise); Necessary to comply with a legal obligation|
|To deliver relevant Service content to you and measure or understand the effectiveness of such content||Identifying data; contact information; marketing correspondence; usage data; transactional correspondence; aggregate data||Necessary for AyiConnect’s legitimate interests (to study how clients use its products/services, to develop them, to grow its business and to inform its marketing strategy)|
|To use data analytics to improve the Service, research, marketing and User relationships and experiences||Usage data; aggregate data||Necessary for AyiConnect’s legitimate interests (to define types of clients for its products and services, to keep the Service updated and relevant, to develop its business and to inform its marketing strategy)|
|To verify your identity and, with your consent, to arrange to have a background check performed||Identifying data; contact information||Performance of a contract with you; Necessary for AyiConnect’s legitimate interests (security, fraud prevention)|
|To ask you to participate in a survey, record survey responses, and use your responses to guide AyiConnect programming and/or create AyiConnect research and publications||Identifying data; contact information; marketing correspondence; survey responses; aggregate data||Necessary for AyiConnect’s legitimate interests (to develop its products/services/research, inform its programming strategy, and grow its business)|
AyiConnect will only use your Personal Information for the purposes for which it was collected, unless AyiConnect reasonably considers that it needs to use such Personal Information for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact AyiConnect. If AyiConnect needs to use your Personal Information for an unrelated purpose, it will notify you and will explain the legal basis which allows AyiConnect to do so. Please note that AyiConnect may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
To use the Service you must be over the age of 18. By using the Service you agree that any information AyiConnect collects will be from individuals over the age of 18 and you agree to defend, indemnify and hold harmless AyiConnect from any claims that a user from your account or device was under the age of 18.
EEA and UK Data Privacy Rights:
If you are in the European Economic Area or the United Kingdom, you have certain data privacy rights. AyiConnect aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Information. If you wish to be informed about what Personal Information AyiConnect holds about you and if you want it to be removed from its systems, please email [email protected] In certain circumstances, you have the following data privacy rights:
Please note that AyiConnect may ask you to verify your identity before responding to such requests. This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. AyiConnect may also contact you to ask you for further information in relation to your request to speed up its response. AyiConnect will try to respond to all legitimate requests within one (1) month. Occasionally it could take longer than one (1) month if your request is particularly complex or you have made a number of requests. In this case, AyiConnect will notify you and keep you updated. You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, AyiConnect may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, AyiConnect could refuse to comply with your request in these circumstances.
You have the right to complain to a Data Protection Authority (as defined by EU law) about AyiConnect’s collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area.