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Privacy Policy

This privacy policy ("Privacy Policy") applies to all information gathered by AyiConnect, LLC and its affiliates (collectively, “AyiConnect”), from Users of the Service. This Privacy Policy applies only to the Service. It does not apply to any third-party services linked to the Service or offline activities related to the Service. Capitalized terms used but not otherwise defined in this Privacy Policy shall have the meanings assigned to such terms in the AyiConnect Terms and Conditions accompanying this Privacy Policy (collectively, the “Agreement”).

You are urged to read this Privacy Policy in its entirety so you will understand all of the practices, principles and procedures AyiConnect follows relating to your online privacy. In this Privacy Policy, AyiConnect will inform you about the type of information that it collects about you on the Service, how it is collected, what it will be used for, and to whom it will be shared in the event that there is a need for sharing such information.

This policy will also tell you how to limit AyiConnect’s use of the Personal Information that you will be providing over time and covers how AyiConnect treats your personal identifiable information that it gathers from you whenever you access the Service.

AyiConnect may from time to time need to update this Privacy Policy in order to keep pace with changes to the Service, AyiConnect’s business and the law, however, AyiConnect will always maintain its commitment to respect your privacy. AyiConnect will notify you of any revisions that it may make to this Privacy Policy, along with the effective date of such revisions, at www.ayiconnection.com/privacy, and AyiConnect recommends that you periodically check the Agreement to stay informed of any changes.

This Privacy Policy does not apply to the practices of any third-party services, such as Facebook or WeChat that you elect to access or monitor through the Service (the "Supported Platforms") or to any software or applications developed by third parties that AyiConnect does not own or control ("Third-Party Apps"). As an example, the Privacy Policy does not cover any information or other content you can view via the Service on Supported Platforms (but which was not posted there using the Service) or information you provide to Third-Party Apps accessed via the Service. While AyiConnect attempts to facilitate access only to those Supported Platforms and Third-Party Apps that share AyiConnect’s respect for your privacy, AyiConnect cannot take responsibility for the content or privacy policies of any Supported Platforms or Third-Party Apps. AyiConnect encourages you to carefully review the privacy policies of any Supported Platforms or Third-Party Apps you access via the Service.

Data Controller

AyiConnect is the sole controller of the data that it gathers from you and it is responsible for your Personal Information.

Purpose & Effect

Your use of this Service is voluntary. You agree to disclose to AyiConnect and accept that AyiConnect can obtain Personal Information about you in order to provide you with certain features of the Service. By accessing the Service, you are agreeing to disclose certain Personal Information to AyiConnect and you authorize AyiConnect to use your Personal Information pursuant to the provisions of the Agreement.

What Personal Data Do We Gather From You?

Personal Information: “Personal Information”, means any information about an individual from which that person can be identified. The information AyiConnect collects from its Users enables AyiConnect to personalize and improve the Services and at the same time, to allow its Users to set up an account with AyiConnect and a profile which can be used to have full access to the Service. In the course of using the Service, AyiConnect may request that Users enter certain Personal Information which may identify a User as a specific individual and can be used to contact or identify such User. These may include but not limited to a User’s email address, phone number, zip code, demographic date, and home address.

AyiConnect may collect, store, make use of and transfer different kinds of Personal Information about you. AyiConnect may collect personally identifiable information about you which may include but not limited to your provided full name, user name, password, apartment details, photograph or other likeness, email address, IP address, browser information, and any other information you provide in connection with your User account you create in connection with your use of the Service.

Other Information Supplied by User:

As a User of the Service, you can supply AyiConnect with various information at different point in time such as when you contact AyiConnect for customer support. At this point, AyiConnect may ask you to provide it with information about your computer or about the issue that you are trying to resolve. Such information is necessary to help AyiConnect provide relevant answers to your questions. AyiConnect may also record your request and AyiConnect’s responses for quality control purposes.

Information About the Content You Upload: you acknowledge that we may request for information about the photos, videos or any other Content you upload to the Service, including any chat rooms, forums, message boards or news groups that have been made available on the Service. You are advised and expected to exercise caution as regards the information that you disclose on the Service. Do not disclose information on the Service that might be considered confidential.

You acknowledge and agree that AyiConnect may probe or scan the images or other Content that you upload onto the Service from any third-party service (or website) or platforms for varying reasons such as fraud prevention and control, assessment of the contents posted or shared to ensure they do not violate the Agreement, and to help AyiConnect recognize Users' options, preferences, interests and activities, and to help AyiConnect provide appropriate matches between Families and Providers when necessary.

Information Gathered Automatically

  • AyiConnect and any of its third-party partners may receive and store certain types of information from you whenever you interact with the Services. AyiConnect automatically receives and records information on its server logs from your browser including your IP address, cookie information, and the page you requested. AyiConnect’s third-party partners also may collect information about your online usage activities over time on other websites or mobile applications.
  • Generally, the Service automatically collects usage information, such as the numbers and frequency of visitors to indicate how frequently people use the Service. AyiConnect only uses this data in aggregate form, as a statistical measure. This type of aggregate data enables AyiConnect to figure out how often customers use certain parts of the Service so that it can make the Service appealing to as many customers as possible, and improve the Service. As part of this use of information, AyiConnect may provide aggregate information to its partners about how its Users, collectively, use the Service. AyiConnect shares this type of statistical data so that its partners also understand how often people use their services and our Service, so that they, too, may provide you with an optimal online experience. Again, AyiConnect never discloses aggregate information to a partner in a manner that would identify you personally.

AyiConnect may gather special categories of Personal Information about you (this may include details about your ethnicity or race, philosophical or religious beliefs, political opinions, sex life, sexual orientation, trade union membership, information about your health and genetic and biometric data).

What about Cookies?

  • Cookies are alphanumeric identifiers that AyiConnect transfers to your device through your browser to empower AyiConnect’s frameworks to perceive your activities and disclose to us how and when pages on the Service are visited and by what number of individuals.
  • Some browsers have an inbuilt option for turning off the cookie feature, which will prevent your browser from accepting new cookies services, as well as sometimes allowing you to choose on accepting each new cookie in a variety of ways. AyiConnect strongly recommends that you leave the cookies feature always activated, because enabling the cookies feature allows you to take advantage of some of the Service's most attractive features.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Service may become inaccessible or not function properly.

Session Cookies

The Service uses "session cookies", which improve your user experience by storing certain information from your current visit on your computer or mobile device, such as log-in information. These enable the Service to remember your log-in session so you can move easily within the Service. These session cookies have limited functionalities and expirations, and you will be required to re-enter your log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related Personal Information.

You may at any time opt-out of the automatic collection of data by setting your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Service may then be inaccessible or not function properly.

How We May Use or Disclose Your Personal Information

AyiConnect will use your Personal Information to authenticate your access to the Service. AyiConnect will only disclose your Personal Information to authorized third parties in furtherance of transactions into which you elect to enter using the Service. AyiConnect neither sells nor rents your Personal Information to anyone; AyiConnect will ensure to only use your Personal Information only when the law allows.

Your Personal Information will remain solely within AyiConnect’s secure system and will not be disclosed to any of its partners, or any other third parties. AyiConnect may, however, combine your Personal Information with that of our other Users in a consolidated database from which AyiConnect may extract aggregated information, which is statistical information about its Users as a group not containing any personally identifiable information about you or any other individual User. AyiConnect may disclose the aggregated information referenced above to third parties for their use.

AyiConnect may use your Personal Information to contact you to inform you of changes to the Service, or to otherwise communicate with you about issues regarding the Service. To opt-out of all further contact initiated by AyiConnect, please email [email protected]

AyiConnect may contact you to offer you the opportunity to avail yourself of new or additional features or services, which contact may be construed as marketing. You may later opt-out of receiving marketing-related communications from AyiConnect by sending an email to: [email protected]

AyiConnect may disclose your individual Personal Information if compelled to do so by law, governmental rule or regulation, judicial process, or court order. If AyiConnect becomes involved in a merger, acquisition or other transaction involving the sale of some or all of its assets or equity, user information, including personal information collected from you through your use of the Service, could be included in the transferred assets. Should such an event occur, AyiConnect will use reasonable means to notify you, either through email and/or a prominent notice on the Service.

AyiConnect may use your Personal Information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other User of the Service. AyiConnect may make your Personal Information non-personally identifiable by either combining it with information about other Users (aggregating your Personal Information with information about other Users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant AyiConnect a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your Personal Information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data AyiConnect collects in providing the Service (the "Analytical Data"). AyiConnect is expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that AyiConnect does not sell, trade, or otherwise transfer any part of the Analytical Data that personally identifies any Users.

How We May Use or Disclose Automatically Collected Information

Your automatically collected information may be aggregated with that of our other Users in order to provide AyiConnect with important trend behavior information. The aggregated information will help AyiConnect analyze and improve the functionality and features of the Service. In addition, AyiConnect may share automatically collected information with its partners. Any automatically collected information shared with AyiConnect’s partners will not contain or be linked to any of your Personal Information.

AyiConnect may transfer its rights relating to your automatically collected information hereunder to a third party by way of merger, acquisition or asset sale.

Opting-Out

You may, of course, decline to submit any Personal Information through the Service, in which case you may not be able to fully access and/or use the Service and/or its features. AyiConnect will retain your information for as long as your account is active. If you wish to cancel your account, please contact AyiConnect at [email protected]

To opt-out of all further contact initiated by AyiConnect, and to forestall its further use or disclosure of your Personal Information, please email [email protected]

Data Management and Security

The Personal Information that you provide to AyiConnect is stored on servers with restricted access. In addition, AyiConnect restricts access to Personal Information to its employees who need to know this information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. AS A RESULT, WHILE AyiConnect STRIVES TO PROTECT USER INFORMATION, IT CANNOT ENSURE, GUARANTY, OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO AyiConnect OR THROUGH THE USE OF THE SERVICE AND YOU ACKNOWLEDGE AND AGREE THAT YOU PROVIDE SUCH INFORMATION AND ENGAGE IN SUCH TRANSMISSIONS AT YOUR OWN RISK. ONCE AyiConnect RECEIVES A TRANSMISSION FROM YOU, AyiConnect WILL ENDEAVOR TO MAINTAIN THE SECURITY OF SUCH TRANSMISSION ON ITS SYSTEMS. YOU MAY MODIFY YOUR PERSONAL INFORMATION YOU HAVE DISCLOSED TO AyiConnect BY FOLLOWING THE APPLICABLE INSTRUCTIONS ON THE SERVICE.

This Privacy Policy does not cover the information practices of third party websites linked to the Service. Although AyiConnect encourages such third parties to adopt and follow their own privacy policies, AyiConnect is not responsible for their collection and use of your Personal Information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies. When you have clicked on a third-party logo or URL displayed on the Service which links you to a different website, this Privacy Policy no longer applies and you must read the privacy policy of the third party to see how your Personal Information will be handled on their website.

Some advertisements may be served by third-party advertisers, ad networks and ad servers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about AyiConnect’s Users. This may include information about Users' behavior on this and other websites to serve them interested-based (behavioral) advertising. AyiConnect does not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement, you should contact the responsible advertiser directly.

Legal Basis for Processing of Personal Information under the General Data Protection Regulation

If you are from the European Economic Area or the United Kingdom, AyiConnect’s legal basis for collecting and using the Personal Information described in this Privacy Policy depends on the Personal Information it collects and the specific context in which AyiConnect collects it.

AyiConnect may process your Personal Information because:

  • AyiConnect needs to perform a contract with you
  • You have given us permission to do so
  • The processing is in AyiConnect’s legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Generally, AyiConnect does not rely on consent as a legal basis for processing your Personal Information although AyiConnect will get your consent before sending third party direct marketing communications to you via email or text message or before collecting special categories of Personal Information. You have the right to withdraw consent to marketing at any time by emailing [email protected]

Purpose for which AyiConnect will use your Personal Information: AyiConnect has set out below, in a table format, a description of all the ways it plans to use your Personal Information, and which of the legal bases AyiConnect relies on to do so. AyiConnect has also identified what its legitimate interests are where appropriate. Note that AyiConnect may process your Personal Information for more than one lawful ground depending on the specific purpose for which it is using your data. Please contact AyiConnect if you need details about the specific legal ground it is relying on to process your Personal Information where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new User on the Service Identifying data; contact information; financial information; transactional correspondence Performance of a contract with you; Necessary for AyiConnect’s legitimate interests (to recover payment)
To process and complete your service request Identifying data; contact information; financial information; transactional correspondence; marketing correspondence Performance of a contract with you; Necessary for AyiConnect’s legitimate interests (to recover payments; direct marketing)
To manage AyiConnect’s relationship with you, including asking you to leave a review Identifying data; contact information; marketing correspondence Performance of a contract with you; Necessary for AyiConnect’s legitimate interests (to keep its records updated; direct marketing)
To administer and protect AyiConnect’s business and the Service (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) Identifying data; contact information; usage data; aggregate data Necessary for AyiConnect’s legitimate interests (for running its business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise); Necessary to comply with a legal obligation
To deliver relevant Service content to you and measure or understand the effectiveness of such content Identifying data; contact information; marketing correspondence; usage data; transactional correspondence; aggregate data Necessary for AyiConnect’s legitimate interests (to study how clients use its products/services, to develop them, to grow its business and to inform its marketing strategy)
To use data analytics to improve the Service, research, marketing and User relationships and experiences Usage data; aggregate data Necessary for AyiConnect’s legitimate interests (to define types of clients for its products and services, to keep the Service updated and relevant, to develop its business and to inform its marketing strategy)
To verify your identity and, with your consent, to arrange to have a background check performed Identifying data; contact information Performance of a contract with you; Necessary for AyiConnect’s legitimate interests (security, fraud prevention)
To ask you to participate in a survey, record survey responses, and use your responses to guide AyiConnect programming and/or create AyiConnect research and publications Identifying data; contact information; marketing correspondence; survey responses; aggregate data Necessary for AyiConnect’s legitimate interests (to develop its products/services/research, inform its programming strategy, and grow its business)

AyiConnect will only use your Personal Information for the purposes for which it was collected, unless AyiConnect reasonably considers that it needs to use such Personal Information for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact AyiConnect. If AyiConnect needs to use your Personal Information for an unrelated purpose, it will notify you and will explain the legal basis which allows AyiConnect to do so. Please note that AyiConnect may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Transfer of Information

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. As AyiConnect operates globally, it may collect Personal Information outside the United States and transfer it from other countries to the United States, either for use within AyiConnect or for use of third parties providing services to AyiConnect. If you are located outside the United States and choose to provide information to us, please note that AyiConnect transfers the data, including Personal Information, to the United States or other countries and process it there and these countries may not have as strict of privacy laws as your jurisdiction and may not have an adequacy decision or appropriate safeguards as defined in your jurisdiction. You should consider the risks of such transfer before using the Service. AyiConnect may transfer your data to third parties as set forth in the Agreement, but shall maintain responsibility for such data in cases of onward transfer to third parties as required under applicable law. By using the Service, you hereby knowingly and expressly consent to the collection, storage, transfer, and usage of your Personal Information in and to the United States of America and to other countries for the uses described in this Privacy Policy.

AyiConnect will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and not transfer your Personal Information to an organization or a country unless there are adequate controls in place including the security of your data and other Personal Information (which may include an EU adequacy decision or standard contractual clauses approved by the European Commission) or AyiConnect has your consent.

Age Requirements

To use the Service you must be over the age of 18. By using the Service you agree that any information AyiConnect collects will be from individuals over the age of 18 and you agree to defend, indemnify and hold harmless AyiConnect from any claims that a user from your account or device was under the age of 18.

What rights do you have?

  • You can always opt not to disclose information to AyiConnect, even though it may be needed to take advantage of certain features of the Service.
  • You are able to add or update certain information when you log into your profile portal of the Service. When you update information, however, AyiConnect often maintains a copy of the unrevised information in its records.
  • You may request deletion of your AyiConnect account by sending an e-mail to [email protected] Please note that some information may remain in AyiConnect’s records after deletion of your account.
  • If you do not wish to receive email or other mail from AyiConnect, please send your request to [email protected] Please note that if you do not want to receive legal notices from AyiConnect, such as this Privacy Policy, those legal notices will still govern your use of the AyiConnect and you are responsible for reviewing such legal notices for changes.

EEA and UK Data Privacy Rights:

If you are in the European Economic Area or the United Kingdom, you have certain data privacy rights. AyiConnect aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Information. If you wish to be informed about what Personal Information AyiConnect holds about you and if you want it to be removed from its systems, please email [email protected] In certain circumstances, you have the following data privacy rights:

  • Whenever made possible, you can access, update or request deletion of your Personal Information directly within your account settings section. If you are unable to perform these actions yourself, please contact AyiConnect to assist you.
  • You have the right to have your Personal Information rectified if that information is inaccurate or incomplete.
  • You have the right to object to our processing of your Personal Information to the extent the processing is based on AyiConnect’s legitimate interest.
  • You have the right to request that AyiConnect restrict the processing of your Personal Information.
  • You have the right to be provided with a copy of the Personal Information AyiConnect has on you in a structured, machine-readable and commonly used format.
  • You also have the right to withdraw your consent at any time where AyiConnect relied on your consent to process your Personal Information.

Please note that AyiConnect may ask you to verify your identity before responding to such requests. This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. AyiConnect may also contact you to ask you for further information in relation to your request to speed up its response. AyiConnect will try to respond to all legitimate requests within one (1) month. Occasionally it could take longer than one (1) month if your request is particularly complex or you have made a number of requests. In this case, AyiConnect will notify you and keep you updated. You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, AyiConnect may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, AyiConnect could refuse to comply with your request in these circumstances.

You have the right to complain to a Data Protection Authority (as defined by EU law) about AyiConnect’s collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area.

Questions?

If you have any additional questions or concerns related to this Privacy Policy, please email [email protected] or mail your request to 304 W. Boyd Dr., #1881, Allen, TX 75013.

Changes to This Privacy Policy

AyiConnect may amend this Privacy Policy from time to time. Use of information AyiConnect collects is subject to the Privacy Policy in effect at the time such information is used. If AyiConnect makes changes in the way it uses Personal Information, it will notify you by posting an announcement on our Service or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Service after such changes have been first posted.